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Airport

Suite Life The Academy French Quarter New Orleans

Louis Armstrong International Airport New Orleans

Early Beginnings

In the mid 1930's, it became apparent to the City of New Orleans that the municipal airport located on the south shore of Lake Pontchartrain was no longer large enough to service the City's growing air transportation needs. Expansion of the lakefront facilities was considered too costly. An Aviation Division of the Department of Public Property of the City of New Orleans was formed to coordinate with the Civil Aviation Authority (CAA, now the Federal Aviation Administration -FAA) to establish a New Orleans Airport. Before any construction began, the United States became involved in World War II on December 7, 1941. The land for Moisant Field was taken over by the U.S. Government for use as an air base. Facilities were constructed on this land by the Federal Government and were used by the Army until the end of the war in August 1945. In 1946, the Federal Government returned the land plus 295 adjacent acres to the City of New Orleans.

In May 1946, commercial air service began at Moisant Field, named for aviation pioneer John Bevins Moisant. By January 1947, the airport was considered to be one of the largest commercial airports in the nation encompassing 1360 acres of land that included three 5,000 foot runways and one 7,000 foot runway. In addition, it was the first airport to install an Instrument Landing System. In 1959, a new terminal and two new concourses were dedicated. The official name of the airport was changed in 1960 from Moisant Field to New Orleans International Airport.

A New Start

The first major expansion occurred in 1974 with the addition of two new concourses at the east end of the main terminal. This brought the total number of gates to 42.

In August 2001, the Airport's name was changed to the Louis Armstrong New Orleans International Airport in honor of the famous native-born musician's 100th birthday.

In August 2005, Hurricane Katrina struck the Louisiana-Mississippi Gulf coastline resulting in massive destruction and loss of life. The airport played a vital role in evacuating over 30,000 evacuees to safety. For three days, Armstrong International Airport was the busiest airport in the world. Commercial flights resumed service in September 2005, while the airport continued to play a variety of support roles in the rescue and recovery effort of the region.

On November 6, 2019, the new world-class terminal at Louis Armstrong New Orleans International Airport officially opened to the public.

The three letter identifier for Louis Armstrong New Orleans International Airport is MSY. It stands for Moisant Stock Yards.

Are you searching for information related to an upcoming flight? To book or change your flight or to learn more about airline wheelchair accessibility accommodations, aircraft information, ticket pricing, baggage policies, or in-flight amenities, please contact your airline directly using the airline links below.

To locate up-to-the-minute flight information for any arriving or departing flights, please check the Flight Status or contact your airline at the number shown below. For a list of all nonstop flights available from Louis Armstrong New Orleans International Airport (MSY) click here.

Air Canada

Customer Service: 1-888-247-2262

www.aircanada.com

Alaska Airlines
Customer Service 1-800-654-5669
www.alaskaair.com
Allegiant Air

Customer Service: 1-702-505-8888
www.allegiantair.com

American Airlines

Customer Service: 1-800-433-7300
www.americanair.com

British Airways

Customer Service: 1-800-247-9297
www.britishairways.com

Delta Air Lines

Customer Service: 1-800-221-1212
www.delta.com

Frontier Airlines

Customer Service: 1-801-401-9000
www.flyfrontier.com

JetBlue

Customer Service: 1-800-538-2583
www.jetblue.com

Southwest Airlines

Customer Service: 1-800-435-9792
www.southwest.com

Spirit Airlines

Customer Service: 855-728-3555
www.spirit.com

United Airlines

Customer Service: 1-800-241-6522
www.united.com

More Space for You

With over 8,000 spaces and three different parking options to choose from, there is more than enough parking spaces available to meet the airport's parking demand for coming years.

 

Height Restrictions:

12′ 6″ (1st floor)

7′ 6″ (2nd floor and above)

First half hour: FREE

Each additional half hour: $2

Maximum 24 hours: $22

The Short Term Parking Garage features 2,190 spaces as well as a walkway directly from the 4th floor of the garage to the Ticketing and Check-in area on the third level of the terminal.

 

Height Restrictions:

13′ (1st floor)

7'4″ (2nd floor and above)

First half hour: $4

Each additional half hour: $2

Maximum 24 hours: $20

The 2,750-space Long Term Parking Garage is located across from the arrivals area on the east side of the facility.

ECONOMY GARAGE


First half hour: $4

Each additional half hour: $2

Maximum 24 hours: $12

Credit Card Only Accepted

The airport operates one remote, 2,438-space Economy Garage with optimized shuttle service available to and from the terminal.

Parking Amenities

Park Assist

Park Assist is a new technology implemented in all parking garages that helps direct passengers to available parking spaces. Each row of parking has lights on the ceiling. A green light indicates at least one available space within the four spaces the light is above. A red light indicates that all four spaces are taken. This amenity reduces the time it takes to find parking and get to the terminal for a flight.

Electric Car Charging Stations

Dedicated parking spaces for electric car charging is available on the 1st floor of the Economy Garage and Long Term Garage.

Disabled Veteran Parking

The Airport received FAA concurrence on its Disabled Veteran Parking Plan . In order to receive the free parking benefit, the Airport requires certain forms to be completed in advance of exiting the Airport's parking facilities. The required forms are available below. Form LDVA F33 must be certified by the Louisiana Department of Veterans Affairs.

Veterans Parking Benefit Certification (LDVA F33)

MSY Veteran Parking Benefit Request

Other Services:

Locating Lost Vehicle

Dead Battery Assistance

Air for Tires

Call New South Parking for assistance at (504) 471-1301

Nine rental car companies operate at Louis Armstrong New Orleans International Airport. The MSY Consolidated Car Rental Center is open 24 hours a day/7 days a week/365 days a year.

Rental Car Center Location:

600 Rental Boulevard, Kenner, LA 70062

How to get there:

You can connect to the MSY Rental Car Center using our MSY Rental Car Lot Shuttle. The rental car shuttle is available in front of the Long Term Parking Garage. Exit the terminal on Level 1 Baggage Claim and walk towards the Long Term Parking Garage adjacent to the terminal. Efficient, nonstop service is available to and from the rental car facility 24 hours a day, 7 days a week. Shuttles typically depart every 5 minutes from the terminal to the rental car facility. The shuttle takes approximately 15-20 minutes to drive from the terminal to the rental car facility.

Passengers with special needs should contact MVI Field Services at (615) 318-3108 .

AIRPORT SHUTTLE
Shuttle service is available from the airport to hotels and various other locations in the New Orleans for $24.00 (per person, one-way) or $44.00 (per person, round-trip). These fares include three (3) bags per person. Additional baggage may be subject to additional fees. Passengers can purchase tickets at the Airport at the Airport Shuttle ticket booth located on Level 1 Baggage Claim between Doors 3 and 4.

Airport Shuttle offers group rates. Large groups of fifty (50) or more people should call 1-866-596-2699 for reservations. Those needing Wheelchair-Accessible Service should also call 1-866-596-2699 for assistance. Please visit www.airportshuttleneworleans.com for more information.

COURTESY SHUTTLE
Courtesy shuttles for off-airport parking, hotels, and motels are located in the Ground Transportation Center, outside of Level 1 Baggage Claim Doors 1 through 5.

TAXIS

Taxis pick up passengers in a dedicated taxi loading zone on the Arrivals Curb outside of Level 1 Baggage Claim Door 7.

Taxi rides cost $36.00 from the airport to the Central Business District (CBD) or French Quarter (west of Elysian Fields) for up to two (2) passengers. For three (3) or more passengers, the fare will be $15.00 per passenger. Taxis are required to accept credit card payments.

Screening

For matters or questions concerning screening at the Airport, please contact the Transportation Security Administration (TSA). More information can be found at www.tsa.gov . To contact the airport TSA office regarding Lost and Found items, e-mail MSY-MSOC@tsa.dhs.gov or call 504.463.2252.

Remember the security checkpoint is the responsibility of the TSA. Please reach out to TSA directly with questions or comments regarding the screening process by email, phone, or social media. Find contact information on their website at www.tsa.gov/contact/customer-service .

Follow TSA rules and guidelines. For more on the TSA security screening process, visit TSA's website . Only ticketed passengers are allowed beyond the screening checkpoints, except for those with specific medical or parental needs or those who have been granted a MSY Guest Pass .

AT ALL TIMES:
Control all bags and personal items.
Do not bring anything on board for another person.
Report any unattended items in the airport or aircraft.

TSA has a detailed list of those items that should or should not be packed in your carry-on luggage. Please refer to the following link for more information: www.tsa.gov/traveler-information/prohibited-items

If you see something, say something. Report suspicious activity to local law enforcement in the terminal.

TSA Pre✓®

Enjoy a smooth return to the skies with benefits like faster lines, no need for screening bins and no need to remove personal items like shoes, laptops, 3-1-1 liquids or food. Enroll today at tsa.gov and travel with ease.

CLEAR

CLEAR is available for all airlines at MSY. A dedicated CLEAR lane is available at the consolidated security checkpoint located on Level 2 of the terminal. Become a CLEAR member today. Ask for details from CLEAR personnel located at their lane at the checkpoint. Learn more about CLEAR on its website.